Terms & Conditions

PAYMENT TERMS
Exclusive Supplements, Inc./BioRhythm accepts Visa, MasterCard and American Express.
 
PRICE POLICY
In the event of a price increase, we will try to give advance notice when possible. Exclusive Supplements, Inc./BioRhythm is not responsible for typographical errors.
 
SHIPMENT DAMAGES
Customer must notify Exclusive Supplements, Inc./BioRhythm within one business day of delivery to ensure replacement or credit.
 
SHORTAGES/MIS-SHIPMENTS
All packages are double checked for accuracy before shipment; however, as rare as they are, mis-shipments can happen. If you believe you have been shorted on your order, please inspect all packages for a second time for the missing product. If the product is still found to be missing you must notify Exclusive Supplements, Inc./BioRhythm within one business day to have the mis-shipment properly investigated.
 
SHIPPING INFORMATION
Exclusive Supplements, Inc./BioRhythm strives to have all orders ship out on the same working day they are received. If the order is placed on a weekend, they order will usually ship out on the next business day. Most shipments will arrive with 5 days of the placement of the order, depending on the recipient’s location. Shipments will be sent via Fed-Ex ground service. Please note deliveries can not be sent to a P.O. Box.
 
RETURNS
Returns are accepted within 30 days of the purchase as long as you return the item(s) unopened and still in saleable condition. Once received, we can give you a full refund for the product(s) or exchange them for something different. We cannot refund your shipping or return shipping fees.
 
To return an item(s) that is not opened, please send them in a carefully packed box to:
Attn: RETURNS
Exclusive Supplements, Inc. c/o BioRhythm
7966 Steubenville Pike
Imperial, PA 15126
                        USA
 
Include your name, invoice number, phone number, email address, the reason for the return, and let us know if you would like a refund or exchange. We will email you to let you know that we have received the return. We cannot be responsible for the amount of time it takes for the item to be delivered back to us or if the item is lost or broken during the return shipment to us.
 

PRIVACY POLICY

General Information

When you use the Site some basic general information is collected. This information is used to improve the Site and make your use of the site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Site. This general information is used internally in connection with Biorhythm’s business, including Biorhythm’s marketing and advertising efforts.

Personal Information

When you set up an account on the Site or purchase an item from the Site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, “Personal Information”).

Use / Sharing of Personal Information

Your name, shipping and billing addresses, and credit card number(s) are used by Biorhythm in order to provide you with the goods that you purchase on the Site. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals. Your phone number is used by Biorhythm only in the event that our customer service representatives need to contact you about an order you have placed. Personal Information is used internally in connection with Biorhythm’ business, including Biorhythm’ promotional, marketing and advertising efforts, in a manner which does not identify a user to any third party.Biorhythm currently does not share with any third party any personal information that could identify any user. Additionally, Biorhythm will not divulge any user’s credit card information to any third party without such user’s prior consent.

Credit Card Security
The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure Site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number: Limit your online shopping to Internet merchants, such as Biorhythm, with Sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data. Use a browser, such as Mozilla Firefox Safari, Google Chrome or Internet Explorer, that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a Site that uses SSL. In addition, most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability. Check with your bank regarding their policies. Credit card information collected by Biorhythm is encrypted through Secure Sockets Layer before it is transmitted over the Internet. Biorhythm fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Biorhythm reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Site, or to protect the rights or property of Biorhythm, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Biorhythm also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

 

Special Rules Relating To Children and Minors

The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age. Our Sites are not directed at children under 13 years of age but, we recognize because of the nature of the World Wide Web, BIORHYTHM cannot prohibit minors from visiting this Site. Biorhythm must rely on parents, guardians and those responsible for supervising children and teenagers to decide which materials are appropriate for such children and teenagers to view and/or purchase. Biorhythm requires that (i) all purchases on the Site be made by adults 18 years of age or older, and (ii) all users who provide personal information to Biorhythm be 18 years of age or older. We will not knowingly collect personal information relating to children under 13 years of age, and if we learn that we have inadvertently collected such information, we will promptly delete it.

Miscellaneous

Biorhythm wants you to be aware that when you click on links (including advertising banners), which take you to third-party Web sites, you will be subject to such third parties’ privacy policies. While we support the protection of privacy on the Internet, Biorhythm expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties. Our Privacy and Child Protection Policy is subject to change. In the event of any change, we will provide notice of such change on this page.